Additional Child Care Subsidy (child wellbeing)

Introduction

"The needs of vulnerable children and their families are central to ACCS (child wellbeing). It can help families deal with short-term difficulties, and families facing long-term challenges can receive the subsidy over a longer term.

Initially a Service can apply for a certificate approving up to six weeks of ACCS (child wellbeing). Certificates can be backdated up to 28 days, unless eligible for a backdated certificate.

If the Service considers that the child will continue to be ‘at risk’ for longer than six weeks, the Service can apply for a determination.

Determinations for ACCS (child wellbeing) can be made for periods of up to 13 weeks at a time, unless eligible for an extended duration, and can be backdated up to 28 days, unless eligible for a backdated determination.

Where a child continues to be ‘at risk’, the Service should apply for additional periods of ACCS (child wellbeing).

Services can apply for a determination while the certificate is in place (this can be any time within the six- week timeframe in which the certificate is in place). To avoid payment delay, we advise not to wait until the certificate or Determination ends." *

Types of Additional Child Care Subsidy

There are 4 types of ACCS:

ACCS (child wellbeing) - for families who require practical help to support their children’s safety and wellbeing (the focus of this manual)
ACCS (grandparent) - for grandparents who are the primary carers of their grandchildren
ACCS (temporary financial hardship) - for families experiencing temporary financial hardship
ACCS (transition to work) – for families transitioning from support to work.

Services can only apply for ACCS (child wellbeing).

Grandparent, temporary financial hardship and transition to work ACCS is a matter between the enrolling parent and Centrelink.

Sourcing evidence

You must source evidence from appropriate third-party organisations or professionals. Appropriate organisations include:

government and non-government organisations that provide early intervention, family support, or child protection services and programs
organisations that provide services relevant to ACCS child wellbeing, including those related to mental health, family violence and family law, homelessness, drug and alcohol rehabilitation, and Aboriginal and Torres Strait Islander services schools

Professionals who provide evidence must be qualified to give an independent assessment of a child’s circumstances. This could include:

medical professionals, such as doctors, nurses, emergency unit professionals, and psychologists
welfare agency personnel and social workers
school principals and teachers
police officers
lawyers

You may give a statutory declaration for a child’s first determination application if other sources of evidence are not available. In these rare cases, the statutory declaration must describe the steps you took to gather evidence and why you were unable to do so.

Evidence should include the following information:

the name of the child and their parent or carer
the name and contact details of the organisation or professional providing the evidence
the title and/or position of the person providing the evidence
the date the evidence was provided
a written or electronic signature

Evidence MUST be less than 6 months old

Creating a certificate

BEFORE starting an appliaction for a certificate ensure you have a copy of the evidence to be uploaded, saved as a PDF on your desktop. Evidence must be less than 6 months old.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the child’s CRN, Search
The child’s name will be displayed
Click on the child’s name and you will be taken to the child’s enrolment screen
At the bottom of the screen you will see the child’s current ACCS details (if applicable)
Whilst in the enrolment screen click on the three dots at the top right-hand side and select child at risk
Enter from date –This is the date that you want the certificate to start. If there is a previous claim for ACCS the start date will be the day after than one expires. The from date must be a Monday. You can backdate a certificate up to 28 days unless eligible for a backdated certificate.
Next
Select the most appropriate risk/s (you can select more than one)
Do not tick the 'extended from date required' unless unless eligible for a backdated certificate.
The start date is pre-filled from the first page
Use the dropdown box to select the duration (maximum duration is 6 weeks)
Tick both boxes under Declarations
Click on Create

If submission has been successful you will be taken back to the child’s enrolment screen.

Under ACCS you will see the certificate

Click on 3 dots at right hand side
Select Supporting docs
Enter details and upload document

You will be taken back to the child’s enrolment screen

Click on 3 dots at right hand side again
Select third party evidence
Enter details and upload document

Cancelling a certificate

If you have applied for a certificate with incorrect dates you can cancel the certificate and apply for a replacement certificate.

To cancel the certificate that was given incorrectly

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the Child’s CRN, Search
The child’s name will be displayed
Click on the child’s name and you will be taken to the child’s enrolment screen
Scroll down to the certificate with the incorrect dates and click on the 3 grey dots to the right hand side
Select Cancel - reason incorrect dates → Update

To re-apply for the certificate - 2 step process

Apply for a replacement certificate from the intended start date until the day before the start date of the initial certificate that was cancelled.
Apply for another replacement certificate for the remaining weeks (from the start date entered for the certificate that was cancelled)

These two separate certificates should then add up to six weeks and cover the desired period.

Creating a determination

BEFORE starting a determination ensure you have a copy of the evidence to be uploaded, saved as a PDF on your desktop. Make a note of the date of the evidence. Evidence must be less than 6 months old.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the child’s CRN, Search
The child’s name will be displayed
Click on the child’s name and you will be taken to the child’s enrolment screen
Whilst in the enrolment screen, scroll down to ACCS and note down the end date of the current certificate or determination.
Click on the three dots at the top right-hand side and select child at risk
Enter the from date for the determination. This is the date that you want the determination to start. This is either the following Monday after the current certificate or determination expires, or, you can backdate up to 28 days, unless eligible for a backdated determination. The from date must be a Monday
Next
Select the most appropriate risk/s (you can select more than one)
The first at-risk date is either the date your service first became aware that the child was at risk (the first ime you applied for ACCS) or the date will be on the letter of evidence.
The from date is pre-filled from the previous page
Use the dropdown box to select the duration (maximum duration is 13 weeks, unless eligible for an extended duration up to 52 weeks)
The date of notice is the date of the evidence - evidence must be less than 6 months old
Source: If your evidence is from the State/Territory Government (eg Department for Child Protection) the source will be Notified By State/Territory.
If your evidence is from a non-government organisation the source would be Notice to State/Territory (you are notifying the State that the child is at risk)
Type in the agency name
Use the drop-down list to select the agency type (eg Child Protection Agency)
If you have selected Source: Notified by State Territory you need to upload the document to both Third Party Evidence AND State/Territory Notice by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF
If attached correctly the attach button will turn blue

If you have selected source: Notice to State/Territory attach the evidence to Third Party Evidence only

Tick declaration
Create

If submission has been successful you will be taken back to the child’s Enrolment screen. The status of the Determination remains UNKNOWN until a decision has been made.

Tip	To find out if the determination has been approved or rejected go to System > Spike CCS Access. Log in using your Spike username & password. Click on your Service name under Services. Scroll down to Correspondences. Click on Fetch and Save. The letter will be saved in your downloads.

The 12 month rule

Services must apply for a certificate in every 12-month period that the child continues to be at risk.

Spike will default to whatever is required.

Exceptional circumstances for backdating certificates & determinations

"Where a child is identified as being ‘at risk’ or harm of abuse or neglect, and there are exceptional circumstances that prevented the Service from applying for a certificate or lodging a Determination application, the Service can apply for a backdated certificate/ determination. If approved under exceptional circumstances, certificates/ Determinations can be backdated up to 13 weeks (not prior to 1 July 2021).

Exceptional circumstances are circumstances which are outside the Service’s control and make it impractical for the Service to provide the certificate or apply for a Determination within the required timeframes.

Exceptional circumstances to backdate an ACCS (child wellbeing) certificate or determination are:

families affected by family or domestic violence
families experiencing a serious illness, medical condition, mental health issue or hospitalisation that prevents the individual from working or caring for their child
children on a long-term protection order
children in formal foster care or in a formal kinship arrangement
families experiencing homelessness
families affected by the harmful use of alcohol or drugs

You must include evidence in your application showing at least one of these circumstances applies. This is in addition to the evidence you must provide demonstrating the child is at risk.

If your evidence does not support any of the above exceptional circumstances, your determination application may not be approved for extended backdating and the determination dates may change as a result.

If documentation cannot be provided (e.g. due to an emergency situation), a statutory declaration supporting the individual’s submission should be submitted.

Each application for backdating will be assessed and a decision will be made on the appropriate length of time (up to 13 weeks) that a certificate or determination can be backdated.

If you believe that the child’s situation meets these criteria you can apply for an ACCS certificate with an extended from date or an ACCS determination with an extended from date.

Creating a certificate with an extended from date

Ensure you have read exceptional circumstances for backdating ACCS certificates & determinations before applying for an extended from date.

BEFORE starting the application for a certificate with an extended from date ensure you have a copy of the evidence to be uploaded, saved as a PDF, on your desktop. Evidence must be less than 6 months old.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the child’s CRN, Search
The child’s name will be displayed
Click on the child’s name and you will be taken to the child’s enrolment screen
Whilst in the enrolment screen click on the three dots at the top right-hand side and select child at risk
Enter from date – This is the date that you want the certificate to start. This can be backdated up to 13 weeks. The from date must be a Monday and not prior to 1 July 2021.
Next
Select the most appropriate risk/s (you can select more than one)
The from date is pre-filled from previous page
Tick ‘an extended from date is required’

Use the dropdown box to select the duration (maximum duration is 6 weeks)
Select the reason why you require an extended from date - select 'Delay in evidence beyond provider’s control' or select 'Other' and type in one of the exceptional circumstance reasons
Upload the evidence by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue.
Tick both boxes under Declarations
Create

If submission has been successful you will be taken back to the child’s Enrolment screen.

The status of the certificate with extended from date remains UNKNOWN until a decision has been made.

Tip

To find out if the certificate (with extended from date) has been approved or rejected go to System → Spike CCS Access. Log in using your Spike username & password. Click on your Service name under Services. Scroll down to Correspondences. Click on Fetch and Save. The letter will be saved in your downloads.

Creating a determination with an extended from date

Ensure you have read exceptional circumstances for backdating ACCS certificates & determinations before applying for an extended from date.

BEFORE starting the application for a Determination with an extended from date ensure you have a copy of the evidence to be uploaded, saved as a PDF on your desktop. Evidence must be less than 6 months old.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the child’s CRN, Search
The child’s name will be displayed
Click on the child’s name and you will be taken to the child’s enrolment screen
Whilst in the enrolment screen, scroll down to ACCS and make a note of the end date of the current certificate or determination.
Click on the three dots at the top right-hand side and select child at risk
Enter the from date for the determination. This is the date that you want the determination to start. This can be backdated up to 13 weeks. The from date must be a Monday.
Next
Select the most appropriate risk/s (you can select more than one)
The first at-risk date is either the date your service first became aware that the child was at risk (the first time you applied for ACCS) or the date will be on the letter of evidence
Tick ‘An extended from date is required’

The from date is pre-filled from previous page
Use the dropdown box to select the duration (maximum duration is 13 weeks)
Select the reason why you require an extended from date - select 'Delay in evidence beyond provider’s control' or select 'Other' and type in one of the exceptional circumstance reasons
Upload the evidence by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue
The date of notice is the date of the evidence you are uploading (must be less than 6 months old) that you noted at the start
Source: If your evidence is from the State/Territory Government (eg Department for Child Protection) the Source will be Notified By State/Territory.
If your evidence is from a non-government organisation the Source would be Notice to State/Territory (you are notifying the State that the child is at risk).
Type in the Agency name
Use the drop-down list to select the Agency Type (eg Child Protection Agency)
If you have selected Source: Notified by State Territory you need to upload the document to both Third Party Evidence AND State/Territory Notice by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue.
If you have selected Source: Notice to State/Territory attach the evidence to Third Party Evidence only.
Tick declaration
Create

If submission has been successful you will be taken back to the Child’s Enrolment screen.

The status of the Determination remains UNKNOWN until a decision has been made.

Tip	To find out if the Determination has been approved or rejected go to System → Spike CCS Access. Log in using your Spike username & password. Click on your Service name under Services. Scroll down to Correspondences. Click on Fetch and Save. The letter will be saved in your downloads.

Exceptional circumstances for extending the determination period

"Where a child is on a long term protection order, including those in formal foster or formal kinship care, an ACCS (child wellbeing) Determination can be in place up to 52 weeks. Any supporting evidence should not be more than six months old. This is to ensure any information and statements made in the evidence are current and up-to-date."*

Creating a determination with an extended duration

Ensure you have read exceptional circumstances for extending the determination period before applying for an extended duration.

BEFORE starting a determination ensure you have a copy of the evidence to be uploaded saved as a PDF on your desktop. Make a note of the date of the evidence.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the child’s CRN, Search
The Child’s name will be displayed
Click on the child’s name and you will be taken to the child’s enrolment screen
Whilst in the enrolment screen, scroll down to ACCS and make a note of the end date of the current certificate or determination.
Click on the three dots at the top right-hand side and select Child at Risk
Enter the from date for the determination. This is the date that you want the determination to start. This can be backdated up to 28 days. The from date must be a Monday.
Next
Select the most appropriate risk/s (you can select more than one)
The first at-risk date is either the date your service first became aware that the child was at risk (the first time you applied for ACCS) or the date will be on the letter of evidence
Tick ‘An extended duration is required’

The from date is pre-filled from previous page
Use the dropdown box to select the duration (maximum duration is 52 weeks)
Select the reason why you require an extended duration (if the child is under care of State/Territory select 'The child is under long term protection order')
The Date of notice is the date of the evidence you are uploading (must be less than 6 months old) that you noted at the start
Source: If your evidence is from the State/Territory Government (eg Department for Child Protection) the Source will be Notified By State/Territory.
If your evidence is from a non-government organisation the Source would be Notice to State/Territory (you are notifying the State that the child is at risk).
Type in the Agency name
Use the drop-down list to select the Agency Type (eg Child Protection Agency)
If you have selected Source: Notified by State Territory you need to upload the document to both Third Party Evidence AND State/Territory Notice by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue. If you have selected Source: Notice to State/Territory attach the evidence to Third Party Evidence only.
Tick declaration
Create

If submission has been successful you will be taken back to the Child’s Enrolment screen.

The status of the Determination remains UNKNOWN until a decision has been made.

Tip	To find out if the Determination has been approved or rejected go to System → Spike CCS Access. Log in using your Spike username & password. Click on your Service name under Services. Scroll down to Correspondences. Click on Fetch and Save. The letter will be saved in your downloads.

Creating a determination with an extended from date and an extended duration

Ensure you have read exceptional circumstances for backdating ACCS certificates & determinations and exceptional circumstances for extending the determination period before applying for an extended from date and an extended duration.

BEFORE starting a determination ensure you have a copy of the evidence to be uploaded saved as a PDF on your desktop. Make a note of the date of the evidence.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter either the child’s CRN, Search
The Child’s name will be displayed
Click on the Child’s name and you will be taken to the Child’s enrolment screen
Whilst in the enrolment screen, scroll down to ACCS and note down the end date of the current certificate or determination.
Click on the three dots at the top right-hand side and select Child at Risk
Enter the start date for the Determination. This is the date that you want the Determination to start. This can be backdated up to 13 weeks. The from date must be a Monday.
Next
Select the most appropriate risk/s (you can select more than one)
The first at-risk date is either the date your service first became aware that the child was at risk (the first time you applied for ACCS) or the date will be on the letter of evidence
Tick ‘An extended from date is required’ AND 'Extended duration is required'

The from date is pre-filled from previous page
Use the dropdown box to select the duration (maximum duration is 52 weeks)
Select the reason why you require an extended from date - select 'Delay in evidence beyond provider’s control' or select 'Other' and type in one of the exceptional circumstance reasons
Upload the evidence by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue.
Select the reason why you require an extended duration (eg for children under DCP care you would select 'The child is on long term protection order')
If required upload the evidence by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue.
The Date of notice is the date of the evidence you are uploading (must be less than 6 months old) that you noted at the start
Source: If your evidence is from State/Territory Government (eg Department for CHild Protection) the Source will be Notified By State/Territory.
If your evidence is from a non-government organisation the Source would be Notice to State/Territory (you are notifying the State that the child is at risk).
Type in the Agency name
Use the drop-down list to select the Agency Type (eg Child Protection Agency)
If you have selected Source: Notified by State Territory you need to upload the document to both Third Party Evidence AND State/Territory Notice by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF. If attached correctly the Attach button will turn blue.
If you have selected Source: Notice to State/Territory attach the evidence to Third Party Evidence only.
Tick declaration, and
Click on Create

If submission has been successful you will be taken back to the Child’s Enrolment screen.

The status of the Determination remains UNKNOWN until a decision has been made.

Tip	To find out if the Determination has been approved or rejected go to System → Spike CCS Access. Log in using your Spike username & password. Click on your Service name under Services. Scroll down to Correspondences. Click on Fetch and Save. The letter will be saved in your downloads.

ACCS (child wellbeing) Provider Eligible Arrangement

In very limited circumstances, you may be able to enrol the child under a Provider Eligible Arrangement (PEA). A PEA enables Services Australia to pay the subsidy directly to you – the provider – when you cannot identify a CCS- eligible parent or carer.

Just like any other enrolment, the PEA must include the child’s CRN. The child’s parent or carer will need to provide you with the child’s CRN before you can create a PEA. If the child does not have a CRN, the parent or carer will need to contact Services Australia to organise one.

The two circumstances where you may be permitted to use a PEA are…

WHERE THERE IS NO CCS ELIGIBLE PERSON

You may use a PEA when a child is at risk but their parent or carer is not eligible for CCS. For example, because the parent or carer does not meet the CCS residence rules. The family must give you the child’s Customer Reference Number (CRN).

You must email the Child Wellbeing Team before enrolling the child. They will confirm whether there is a CCS-eligible parent or carer and confirm whether the use of a PEA is appropriate. If you identify a CCS-eligible parent or carer at any point, you must end the PEA and enter into a CWA with the family.

WHERE THE CHILD IS IN FORMAL FOSTER OR KINSHIP CARE

You may use a PEA, for up to 13 weeks, for children in formal foster care or formal kinship care. This ensures these children have access to the subsidy while their carer is assessed for CCS.

The child’s carer should lodge a CCS claim before the 13- week period ends, in order to continue receiving the subsidy.

You should encourage the child’s carer to lodge a CCS claim before the 13-week period ends. You must enter into a CWA with the carer once they’ve been assessed as eligible for CCS.

Children on a PEA must still meet the CCS immunisation requirements.

If you wish to enrol a child on a PEA who does not meet the immunisation requirements contact the Child Wellbeing Team who will determine if the child can receive the subsidy under a PEA based on the circumstances.

They will only make this determination if the child would be at increased risk if we did not do so.

Receiving an outcome

Services Australia are responsible for assessing ACCS applications. Once the application has been assessed, Services Australia will send you an outcome letter via Spike CCS Access > Correspondences. They will also notify the parent or carer directly.

If your determination is rejected, you can view the reason for rejection in the outcome letter.

If you’d like to request more information or a review of the decision, you can email the review team.

If you are not satisfied after requesting a review, you can email Services Australia again and request a review from an Authorised Review Officer (ARO).

You may seek an appeal from the Administrative Review Tribunal (ART) within 13 weeks of the ARO’s decision. Find out more about the process on the ART website.

*The above is taken from the Guide to Additional Child Care Subsidy (child wellbeing)

Examples

Applying for a 6wk certificate & subsequent 13wk determination

Scenario: Harry Berry is attending your service and you have been given a letter from DCP requesting you apply for a 13 week determination. You must apply for a 6 week certificate before you can apply for the subsequent 13 week determination. Harry does not meet the requirements for a backdated a certificate.

Harry must have a current enrolment (enrolments are created when a booking has been finalised or an enrolment notice has been submitted)

Applying for the 6wk certificate

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter Harry’s CRN, search
Click on Harry’s name and you will be taken to his enrolment screen
At the bottom of the screen you will see Harry’s current ACCS details (if applicable)
Whilst in the enrolment screen click on the three dots at the top right-hand side and select child at risk
Enter from date –This is the date that you want the certificate to start. In this instance Harry has never had ACCS before therefore the start date is the Monday of the first week he attended. Harry’s certificate can be backdated up to 28 days.
Next
Risk - under care of a state/territory body
DO NOT tick 'extended from date required'
The start date is pre-filled from the first page
Use the dropdown box to select the duration (maximum duration is 6 weeks)
Tick both boxes under declarations
Create

If submission has been successful you will be taken back to Harry’s enrolment screen.

Under ACCS you will see the certificate

Click on 3 dots at right hand side
Select Supporting docs
Enter details and upload document

You will be taken back to the child’s enrolment screen

Click on 3 dots at right hand side again
Select third party evidence
Enter details and upload document

Applying for the subsequent 13wk determination

Harry does not meet the requirements for an extended duration (52 week) determination.

BEFORE starting the appliation for a determination ensure you have a copy of the evidence to be uploaded, saved as a PDF on your desktop. Make a note of the date of the evidence. Evidence must be less than 6 months old.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter Harry’s CRN, search
Click on Harry’s name and you will be taken to his enrolment screen
Scroll down to ACCS and note down the end date of the current certificate that you just created.
Click on the three dots at the top right-hand side and select child at risk
Enter the from date for the determination. This is the Monday after the current certificate expires
Next
Risk - under care of a state/teritory body
The first at-risk date will be on the letter of evidence
The from date is pre-filled from the previous page
Use the dropdown box to select the duration (maximum duration is 13 weeks)
The date of notice is the date of the evidence - evidence must be less than 6 months old
Source - Notified By State/Territory
Agency name - DCP
Agency Type - Child Protection Agency

Supporting evidence

Upload the evidence to both third party evidence AND State/Territory notice by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF

If attached correctly the attach button will turn blue
Tick declaration
Create

If submission has been successful you will be taken back to the child’s Enrolment screen. The status of the Determination remains UNKNOWN until a decision has been made

Applying for a 6wk certificate & subsequent 52wk determination

Scenario: Emma Smith is attending your service and you have been given a letter from DCP requesting you apply for a 52 week determination. You must apply for a 6 week certificate before you can apply for the subsequent 52 week determination.

Emma must have a current enrolment (enrolments are created when a booking has been finalised or an enrolment notice has been submitted)

Applying for the 6wk certificate

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter Emma’s CRN, search
Click on Emma’s name and you will be taken to her enrolment screen
At the bottom of the screen you will see Emma’s current ACCS details (if applicable)
Whilst in the enrolment screen click on the three dots at the top right-hand side and select child at risk
Enter from date –This is the date that you want the certificate to start. In this instance Emma has a current determination that ends Sunday 17th May, therefore the cerificate start date will be Monday 18th May
Next
Risk - under care of a state/territory body
DO NOT tick 'extended from date required'
The start date is pre-filled from the first page
Use the dropdown box to select the duration (maximum duration is 6 weeks)
Tick both boxes under declarations
Create

If submission has been successful you will be taken back to Emma’s enrolment screen.

Under ACCS you will see the certificate

Click on 3 dots at right hand side
Select Supporting docs
Enter details and upload document

You will be taken back to the child’s enrolment screen

Click on 3 dots at right hand side again
Select third party evidence
Enter details and upload document

Applying for the subsequent 52wk determination

Emma is on a long term protection order therefore she meets the requirements for an extended duration (52 week) determination.

Important

The enrolment must be CONFIRMED and eligible for CCS to be eligible for ACCS.

In Spike go to System → Spike CCS Access
Log in using your Spike username & password
Click on your Service name under Services
Scroll down to Enrolments
Enter Emma’s CRN, search
Click on Emma’s name and you will be taken to her enrolment screen
Scroll down to ACCS and note down the end date of the current certificate that you just created.
Click on the three dots at the top right-hand side and select child at risk
Enter the from date for the determination. This is the Monday after the current certificate expires
Next
Risk - under care of a state/teritory body
The first at-risk date will be on the letter of evidence
The from date is pre-filled from the previous page
Tick 'extended duration is required'
The from date is pre-filled from the previous page
Use the dropdown box to select the duration (maximum duration is now 52 weeks)
The date of notice is the date of the evidence - evidence must be less than 6 months old
Source - Notified By State/Territory
Agency name - DCP
Agency Type - Child Protection Agency

Supporting evidence

Upload the evidence to both third party evidence AND State/Territory notice by clicking on Attach. This will open your file manager, find and choose your file – it must be a PDF

If attached correctly the attach button will turn blue
Tick declaration
Create

If submission has been successful you will be taken back to the child’s Enrolment screen. The status of the Determination remains UNKNOWN until a decision has been made.