The Spike3 thin-client "viewer" is available for many platforms. This is the latest version for use on Microsoft Windows (XP, Vista, 7, 8 and 10).
Download and Install
note: the default Java installed on Windows is 32 bit even on a 64 bit Windows system!
Using the SpikeViewer
tip: When using Spike you can right click to pop up a menu of context sensitive reports and actions or double click to drill in.
heres the same update procedure in detail
Following an auto update or PC problem you may experience an error complaining Java can't be found. The fix is to uninstall then reinstall Java however the standard Windows method doesn't always work!
Fortunately Java & Microsoft provide tools to help see: https://www.java.com/en/download/help/uninstall_java.xml
Windows Users: Improve the security of your computer by checking for old versions of
Java and removing them when you install Java 8 (8u20 and later versions) or by using the
Java Uninstall Tool.
After installing and using the tool REBOOT and install Java again
If you run into issues removing Java, run the Microsoft utility to repair corrupted files and registry keys that
prevents programs from being completely uninstalled or blocking new installations and updates.
You can contact the help desk for more help or more advanced access