SpikeViewer for Windows

Spike Logo

The Spike3 thin-client "viewer" is available for many platforms. This is the latest version for use on Microsoft Windows (XP, Vista, 7, 8 and 10).

Download and Install

Using the SpikeViewer

  1. Click on the Start menu
  2. Select Programs, Spike3, Spike Viewer
  3. You can browse our demonstration site using
    username : demo
    password : demo
    server : https://spike.economicoutlook.net/demo/

tip: When using Spike you can right click to pop up a menu of context sensitive reports and actions or double click to drill in.

Updates

  1. Click on the Start menu
  2. Select Programs, Spike3, Download Spike Viewer
  3. Select "run" if prompted or double-click on the downloaded file to start the upgrade process.

heres the same update procedure in detail

  1. If you have a Spike icon on your desk top called "install_spikeviewer_x86.exe" Delete it. You are going to download the
    newest one.
  2. Do Not delete your "Spike Viewer"
  3. Go to Start, All Programs/Programs, point at/click on Spike3, in the next pop out list click on "Download Spike Viewer" and SAVE it to your desktop.
  4. Now you will have a new "install_spikeviewer_x86.exe" on your desktop. Double click on this icon
  5. You may need to say Run to a Windows question
  6. A wizard will come up, click Next to continue
  7. If you get the "Choose Users" window, just leave it set to the default and click install.
  8. When the installation is complete click Next then Finish.
  9. You can now delete the "install_spikeviewer_x86.exe" icon from your desktop.
  10. Go to your "Spike Viewer" icon to log in, all your log in details should still be saved, if not, find your Spike3 Log in Details sheet of paper & log yourself in.

Java reinstall

Following an auto update or PC problem you may experience an error complaining Java can't be found. The fix is to uninstall then reinstall Java however the standard Windows method doesn't always work!

Fortunately Java & Microsoft provide tools to help see: https://www.java.com/en/download/help/uninstall_java.xml

  1. A link to the Java provided tool can be found in the block stating:

    Windows Users: Improve the security of your computer by checking for old versions of
    Java and removing them when you install Java 8 (8u20 and later versions) or by using the
    Java Uninstall Tool
    .

    After installing and using the tool REBOOT and install Java again

  2. If this does not work you will need the Microsoft tool,
    links to it can be found in a block near the bottom of the page stating:

    Troubleshooting:
    If you run into issues removing Java, run the Microsoft utility to repair corrupted files and registry keys that
    prevents programs from being completely uninstalled or blocking new installations and updates.

More Information
You can contact the help desk for more help or more advanced access